Privacy Policy

Advanta is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and bulk SMS services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

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• Name
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• Email address
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• Phone number
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• Payment information
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• Any other information you provide during account registration or service use.

B. Non-Personal Information

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• IP address
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• Browser type and version
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• Device type
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• Operating system
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• Usage data (e.g., pages visited, time spent on the site).

C. Message Content

We may collect the content of SMS messages you send through our platform to ensure compliance with legal and regulatory requirements.

2. How We Use Your Information

We use the information collected to:

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• Provide, operate, and improve our services.
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• Process payments and manage billing.
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• Communicate with you about account updates, promotions, and service announcements.
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• Monitor and analyze usage patterns for performance improvements.
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• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties under the following circumstances:

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• Service Providers: To facilitate payment processing, message delivery, or other essential services.
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• Legal Compliance: To comply with legal obligations, such as court orders or law enforcement requests.
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• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, we will securely delete or anonymize your data.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

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• Access: Request a copy of the information we hold about you.
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• Correction: Request corrections to inaccurate or incomplete information.
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• Deletion: Request the deletion of your data, subject to legal and contractual obligations.
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• Opt-Out: Opt out of receiving promotional communications.

To exercise your rights, contact us at info@advantasms.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

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• Enhance user experience.
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• Analyze website performance.
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• Deliver personalized content and advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your information.

9. International Data Transfers

If you access our services from outside [Insert Jurisdiction], your information may be transferred to and processed in a jurisdiction with different data protection laws. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

AdvantaSMS Support
Email: info@advantasms.com
Phone: +254 111139000

Thank you for trusting AdvantaSMS to safeguard your information.

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